The People
Friendly, non-jargon support
Fast responses from real humans
White-glove onboarding and training
White-glove, human-first IT.
We keep ambitious startups and growing businesses ahead of the curve by providing scalable IT that powers their momentum.
About Us
Built for growth. Designed for people.
After a decade watching MSPs treat IT like a ticket queue, we built something different. DEW IT delivers proactive, personal support to growing teams that need more than just “managed” services—they need a partner.
What We Do
All of your technology needs, managed.
The Hardware
Asset procurement and shipping
Zero-touch setup and updates
Inventory tracking and lifecycle management
The Infrastructure
Scalable, secure network architecture
Cloud-first design
Remote access that just works
The Software
SaaS and license management
Seamless user provisioning
SSO and MDM configured for your stack
The Security
Endpoint monitoring and threat detection
MFA and access controls
Policy and compliance-ready practices
The Gameplan
Strategic planning and budgeting
Vendor and lifecycle alignment
Quarterly reviews to stay ahead
Tech you know. Mastery you can count on.
How We Work
Proactive from day one.
Our approach is simple: understand your needs, take ownership of the details, and keep you ahead of what’s next.
Listen First
We begin with a candid conversation to uncover what drives your business, how your teams operate, and where technology is holding you back. Then we turn those insights into a clear, actionable roadmap.
Handle the Heavy Lifting
Our six service pillars activate in concert, from overnight device delivery to responsive help-desk support, keeping productivity high while we quietly run the IT engine behind the scenes.
Keep You Moving Forward
White-glove, always-on monitoring means issues are resolved before they slow you down. Quarterly reviews turn insights into upgrades, ensuring your technology scales in lockstep with the business.
From the Founder
“I started DEW IT because modern startups deserve more than a generic helpdesk. They need a strategic partner that understands their pace, their people, and the critical role of technology in accelerating innovation.”
Dane Wilbanks, Founder & CEO
Get the strategic, responsive IT partner your business deserves.
By the Numbers
Quietly powerful results.
Behind every seamless onboarding, secure login, and resolved ticket is a team that’s built to deliver. These numbers represent the standards we hold ourselves to—not just because they look good, but because they reflect the experience our clients expect and deserve.
15
Average response time to support tickets
99.2
Client satisfaction rating across all support interactions
200
Devices deployed and managed across growing teams
Testimonials
Trusted by teams like yours.
I’ve worked with Dane for over five years... his reliability, responsiveness, and professionalism have been invaluable. He treats our systems as if they were his own and has become a trusted extension of our team.
Kris GarciaVP Controller, Dermavant Sciences
Dane is a class act... a rare breed combining exceptional interpersonal communication and extraordinary technical expertise... the expertise he provides, the timeliness and his natural warmth ensured he always felt part of our sales team... that humanistic component and reliability is hard to find.
Patrick S. C.District Business Manager, Organon
I had the distinct privilege of having Dane on my team at Dermavant... he consistently demonstrated a level of professionalism, expertise, and dedication that truly set him apart... his ability to provide VIP and "white glove" support, resolve critical issues swiftly, and foster trust across departments made him a true partner... DEW IT Services will be an asset to any organization that partners with them.
Chad BerryhillVP, IT & Facilities at Immunovant
Stop letting impersonal IT throttle your momentum.
DEW IT is here to help you scale smarter, move faster, and stop worrying about the backend.